Artemis computer running two instances of MS outlook; they can't figure out why (bsky.app)

by mooreds 366 comments 498 points
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366 comments

[−] notorandit 43d ago
The point is not running Windows or Outlook on a PC in space. The point is that the Software was not sealed, downloading upgrades while in space, sending telemetry back to Microsoft (or to whoever else). Those PC are like any other instrument onboard the spacecraft: it's status needs to be known and predictable by NASA.

Not to talk about the amount of unknown and unpredictable extra traffic caused by those PCs onto the "space internet links" which can easily clog any other communication.

And not to talk about smartphones.

This is actually rocket (and space) science, not the horse market fair!

[−] ttflee 43d ago
Hope that the metered connection option was toggled on.
[−] Bender 42d ago
Not just space. There was a time around 2000 or so when US military tanks were running Windows NT and they did what one would expect, BSOD Blue Screen of Death. No idea if that ever resulted in casualties.
[−] raverbashing 43d ago

> it's status needs to be known and predictable by NASA

Ah yes but do you think MS gives a flap about this?

Same thing with the recent Fedramp certification. "Hey they're using it so we might as well certify"

[−] aaron695 42d ago
[dead]
[−] starkparker 43d ago
https://www.businessinsider.com/artemis-astronauts-microsoft...

> After Wiseman flagged the issue, Mission Control said it could remotely access his system with permission.

> Soon after, a member of Mission Control said, "We wanted to let Reid know we are done remoting into his PCD 1." They added that the issue had been resolved and that the system would appear offline, as "expected."

> The personal computing device, or PCD, is how the crew accesses the internet during the flight and tracks its timeline, NASA said on the livestream. The device used on the mission is the MS Surface Pro, per an Artemis II factsheet.

The factsheet:

https://ntrs.nasa.gov/api/citations/20230017638/downloads/13...

> Used for PFCs (private family conference), PMCs (private medical communication/conference), office apps, DSLR imagery storage, viewing recorded stills/videos on camera controllers

[−] EvanAnderson 43d ago
This talk about off-the-shelf hardware in space makes me wonder, given the clear line of sight, if it would be possible to detect their Wi-Fi access points' beacons from Earth. I'm not a "radio guy" and don't know if this would be impossible, simply on the basis of physics, due to the presumably low radiated power from the APs and the limitations of the size of typical antennas on the ground. (Obviously it's possible with the right equipment. We can communicate with the Voyager probes, but that's not with a "can-tenna" and an off-the-shelf Wi-Fi card...)

Edit: Anybody know how difficult it would be to keep an antenna pointed at them? I have no intuition for how fast their transit would be. I assume, since an orbit is around 90 minutes, pretty damned fast.

Edit 2: Some search-engining and back-of-the-envelope not-very-good-at-trig math says the longest possible transit would be about 5 minutes, moving though about 40 degrees of arc / minute. I'm probably completely talking out my ass, though.

It feels like it would be do-able to keep a directional antenna trained on a target moving at that speed.

[−] stackskipton 43d ago
Everyone likes to point and laugh, sure, I'm getting a chuckle as well.

However, on more practical level, what are other options? Outlook, the desktop application works really well with local copies, is pretty low bandwidth and very familiar to end users.

IMAP with Thunderbird is probably only other option that would satisfy the requirements.

EDIT: Yes they need to get email in space. It's easy way to send documents back and forth.

[−] AIorNot 43d ago
guys former NASA Mission Control Web Tool Team and OCA here (Orbital Comms Adapter office which was a backroom position)

Crews have been using thinkpad laptops (personal laptops since the 2005) on the ISS and Shuttle. Artemis is likely an extension of this

Laptops go through a long space hardening and verification process. Windows and Outlook is the result of that

We used to do "Mail Syncs" which taking the outlook file and pushing it up to the crews laptop doing a comm window via TDRSS network -that how astronauts got their email

is this high tech - no -does it work and been done for years yes.

[−] liendolucas 43d ago
Is this actually true? What's next? A BSOD? I would have ever ever in my life bet that Microsoft software could be shipped in a spacecraft carrying human beings. Unbeliveable.
[−] nasretdinov 43d ago
The poor technicians having to RDP with (what I imagine must be) a horrible latency. Although still might be better than some corporate environments lol
[−] xg15 43d ago
Moon landing 1969: 4 KB RAM for the guidance computer is enough.

Moon landing 2026: Two instances of MS Outlook sort of started themselves on the guidance computer and we have no idea why.

[−] PTOB 43d ago
I'll bet someone's trying to run the New Outlook and classic Outlook at the same time.
[−] unethical_ban 43d ago
I want to say something like "oh well, this is certainly a non-critical piece of software". Hopefully it's the convenient dashboard and there are other, more hardened consoles for fallback or something.

But in all seriousness, and without glibness or sarcasm: I cannot comprehend how there is any "unexpected" software running on that spacecraft, regardless of operating system.

EDIT*** For those who like me only watched the video and didn't read the thread: This is on a laptop that is non-critical, it is not a part of the spacecraft. Whew. Now I'm sad that one of the Linux distros didn't try to pitch themselves to the astronauts for a sponsorship... Would have been especially on brand for Pop_OS.

[−] jmacklin308 43d ago
We migrated earlier this year and had a similar problem. Outlook (classic) works differently than the OWA version. They keep the classic version so people don't spontaneously throw a chair out a window. It's being phased out slowly.
[−] cyberlimerence 43d ago
Even having one instance running should have been immediate whole of NASA five fire alarm type of situation.
[−] nmstoker 43d ago
The two Outlook thing happens all the time at work.

It's silly but never causes me issues, I just close the second one. Haven't ever figured out why it happens.

Did the Artemis crew any side effects / problems tied to Outlook?

[−] ashton314 43d ago
Please imagine the luxury of being SO FAR AWAY from all the crap happening on our planet right now, only to be spoiled by some lousy marketing emails from Microslop hawking their latest Copilot incursion.
[−] PretzelPirate 43d ago
I don't understand the title.

It doesn't seem like they are trying to figure out why two copies of outlook are installed, they're trying to figure out why neither is giving them access to their email.

[−] ano-ther 43d ago
This is the modern version of the slave reminding the Roman emperor that he is mortal:

https://www.reddit.com/r/AskHistorians/comments/4pywzk/did_r...

[−] AmVess 43d ago
Running Windows in outer space takes some pretty big balls. Gives me a cold sweat just thinking about it.
[−] kaybe 43d ago
Oh ya I remember how some computer pulled a windows update over a satellite connection during a research flight (aircraft). That was super expensive, wow. Now Microsoft servers are banned at the outgoing point since you couldn’t reliably stop it the computer itself and new teams with new computers come in.
[−] bitwize 43d ago
Apollo's computer: Ran in 2 KiB memory! Miniaturized design before microprocessors became widely available! Rope memory for the ROM hand-woven by weaver ladies! Multitasking operating system kernel! Margaret Hamilton coined the term, and practice, of "software engineering" to develop the software for it! Houston had to debug it from the ground!

Artemis's computer: [theme from Curb Your Enthusiasm plays]

[−] FerretFred 43d ago
Someone, somewhere has an unwatched phone waiting for an authorisation code response...
[−] kunley 42d ago
Misleading.

Sounds like "computer driving Artemis spacecraft" while is is realy "some computer onboard Artemis spacecraft".

Very big difference.

[−] exabrial 43d ago
Why is anyone still running Windows
[−] lilyterry 35d ago
This is a known Outlook pain point it's notoriously sensitive to network configuration, especially on high-latency or intermittent connections. I have been using Emclient past two years for my business, works so much better
[−] cocodill 43d ago
Maybe for emails and calendars, wouldn't want them to arrive and miss the appointment.
[−] tempodox 43d ago
Wasn’t it Bill Gates’ dream that every coffee machine should run Windows? I guess he’s got his wish. Also, redundancy: Imagine going into space and then have no email! Can’t let that happen.
[−] netsharc 43d ago
The astronaut's quote needs to be a billboard ad.. "I also see I have 2 instances of Outlook, and neither of those are working".
[−] cultofmetatron 43d ago
with all that money, they could have selected or designed a power efficient arm soc and installed a custom linux that was power efficient and built for stability. It would have been a net positive for everyone in FOSS.

Instead they slapped some winshit together and told the astronauts to deal with it...

at least they aren't manually shitting into bags for this mission.

[−] dgb23 43d ago
Bashing on MS products and on ReactJS (apparently used by spacex UIs) is a common pastime here and I'm guilty of it myself.

But here we're talking about actual space rockets flying to space with humans in them.

My expectation would be that something like https://tigerstyle.dev/ would be followed or the NASA rules linked from there https://spinroot.com/gerard/pdf/P10.pdf

[−] nickandbro 43d ago
Good thing they didn’t bring copilot with them
[−] Jotalea 41d ago
This situation reminds me of that one scene where a computer starts automatically updating, and the manager screams "F*CK MICROSOFT"

https://www.youtube.com/watch?v=2zpCOYkdvTQ

[−] amai 43d ago
Every car has more reliable software onboard.
[−] trakkstar 42d ago
Taking ANY Microsoft products with you to space is proper Russian roulette, I mean, what could go wrong?
[−] rmrfchik 43d ago
I didn't expect they are running Windows up there. Shouldn't be specialized and curated ... smthing else?
[−] anon291 43d ago
It's insane to me that microsoft licensing for large companies and mission-critical systems operators doesn't include a stripped down version of windows that really just provides the NT kernel and window system. Why on earth is MS telemetry running in space LOL
[−] giancarlostoro 43d ago
One's the "Metro" instance or whatever its called, the other is probably Win32.
[−] fuzzfactor 43d ago
From the comments:

‪Andy Meyers‬ ‪@andymeyers10.bsky.social‬ · 3h I said “launch window”, not “Launch Windows”!

[−] 1dontnkow_ 42d ago
Due to the immense resources NASA has why would they ever deploy this bloated software on spaceships? Wouldnt it make more sense to fork some open source project and slim it down and adapt it perfectly to their needs?
[−] andrepd 43d ago
For those nostalgic for different times https://www.youtube.com/watch?v=xx7Lfh5SKUQ
[−] lwansbrough 43d ago
May need triple redundancy for MS Outlook for the next mission.
[−] erkt 43d ago
They have also been having audio issues...that are very very VERYY reminiscent of Microsoft audio driver issues I run into all the time while gaming...
[−] PeterStuer 42d ago
The real shocker is why would this craft spend energy on a Windows machine? I can honestly not think of a single sensible thing.
[−] dminik 43d ago
Well, I wasn't that worried for the astronauts before, but now that I know they're running windows, I'm not so sure.
[−] KellyCriterion 41d ago
Maybe there are just missing the latest Service Pack Update with Copilot integration on their machines? :-D
[−] danr4 43d ago
In space no one can hear you blue screen