Extra usage credit for Pro, Max, and Team plans (support.claude.com)

by angst 62 comments 64 points
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62 comments

[−] modeless 42d ago
The only listed qualification is "You’ve subscribed to a Pro, Max, or Team plan by April 3, 2026 at 9 AM PT", however I am not getting the banner for this credit. I suspect that there's an unstated additional qualification: that your account hasn't previously received an extra usage credit.

I don't know if they should be handing out more credits right now considering that my Sonnet requests in Claude Code are routinely delayed by several minutes, presumably due to capacity issues...

[−] mh- 42d ago
I previously received one and was able to activate this one too. I agree it seems like there's more to this, just wanted to add another anecdote to further confuse things. :)
[−] matheusmoreira 42d ago
I'm not seeing the usage credit banner either. Didn't manage to claim it.

> I suspect that there's an unstated additional qualification: that your account hasn't previously received an extra usage credit.

My account has never received any credit. I subscribed to Pro only a few weeks ago.

[−] matheusmoreira 41d ago
I was able to claim the bonus usage today. It just randomly appeared.
[−] weikju 41d ago

> I suspect that there's an unstated additional qualification: that your account hasn't previously received an extra usage credit.

I received extra usage credit in February, and I got the email today asking me to claim this extra credit. Managed to claim this one too.

[−] aenis 42d ago
Dunno, maybe there is a bug. I was both a subscriber, and had the extra usage enabled, and paid for extra usage before, and didn't get the extra credits. I am on the max plan, so was rather looking forward to the extra $100 to burn on /fast mode.
[−] modeless 42d ago
I guess it was just delayed. I received the credit banner just now and redeemed it successfully.
[−] arjie 42d ago
I received the old one and I've received the new one too, so that's not the rule.
[−] mh- 42d ago
I agree. I happened to see Boris' tweet about it as soon as it posted, and the endpoint for redeeming the credits (the one that fires when you click it on the usage page) was already returning sporadic 400s for everyone.

I wouldn't be surprised if they pulled it back so they could spread out the load.

edit: whoops, meant to leave this as a reply to the (now-sibling) comment from 'flutas.

[−] youknownothing 42d ago
maybe they've changed the page since you checked but there are two requirements, the second one being: - You’ve enabled extra usage

If you haven't, then you don't get the credit.

[−] 2bluesc 42d ago
TBH, it looks to me as a trick to enable extra usage by baiting me with $20 credit by toggling on the feature that lets me burn another $20 without realizing it.

Toggling it again to turn it off immediately after (which I assume most people will miss) seems to guard against this.

[−] joecot 42d ago
That's not the purpose of the trick. The purpose is to soften the blow for turning off support for OpenClaw and other third party connectors. Now to use OpenClaw et all you'll have to pay at extra usage pricing, it won't count against your normal quota.

I'd actually be happy with this if they turned OpenCode support back on.

[−] furyofantares 42d ago
Auto-reload is off by default, is it not?

As in, what you're toggling on is "use my extra usage balance" not "automatically spend money by adding to my extra usage balance".

[−] j_bum 42d ago
I can “buy extra usage” for “up to 30% off” right now, but no free credits to be claimed on profile dashboard at the moment.
[−] jsLavaGoat 42d ago
That's a nice gesture after they seemingly changed the rate at which my credits were being used to like less than half of what I was getting a week ago. But I'm getting tired of all of this changing all the time.
[−] nayroclade 42d ago
Did Anthropic run Claude in a loop and tell it "work on our pricing and usage strategy", or something?

As far as I can tell, they now have Free, Pro, Max x5, Max x20, Team, and Enterprise tiers. Plus session usage, weekly usage, extra usage (up to a spend limit (set by you) and/or a monthly cap (set by Anthropic)), and now usage bundles, which are extra usage but with a lower price and a fixed amount.

I don't know, but it really feels like there's an LLM churning away somewhere, endlessly tinkering on a PRICING.md file that is gradually accreting strategic slop.

[−] daft_pink 41d ago
I feel this is a payoff to alleviate the complaints of people who already paid for the month and they restricted usage after the fact. Not impressed.
[−] trashface 41d ago
On a pro account and tried to claim it yesterday (had to turn on extra usage). First it wanted to bill me $50 - but the text entry for the amount only showed $5, slight bug there. I closed that dialog and the settings showed a current balance of zero. Looked at it again today and its the same. So I guess I failed to claim it.
[−] ochronus 42d ago
Ok, so this is how they try to compensate for their messed up month of bugs (insane token burn)
[−] blitzar 42d ago

> Your credit expires 90 days after the date you claim it.

I am guessing the vast majority of eligible credit will not be claimed or expire unspent.

Worth mentioning that normal credit expires after 12 months too, use it or lose it.

[−] iheartbiggpus 41d ago
Wait, not only does this turn on extra credit, it sets the amount to £75.00 (UK)... so you now have a £75 extra credit set, before it will cut off.

Wow, that's shitty Antropic.

[−] andrewstuart 41d ago
Feels tricksy to require you “claim” it when it could just be awarded to all automatically.
[−] jeremymcanally 42d ago
Getting an error claiming it, but I assume they’re getting pelted by people claiming it right now.
[−] zombot 41d ago
What do we say to dealers who give away complimentary doses of smack?
[−] ai_slop_hater 42d ago
Why would I want this, if I already have a subscription?
[−] aliljet 42d ago
I'm honestly curious who on these plans that's not working with an unlimited enterprise budget would even choose to burn real dollars like this beyond the subscription? What is the personal use case? It seems exorbitantly expensive after you've exhausted your subscription.
[−] therobots927 42d ago
Wow they really are scrambling huh. London bridge is falling down, falling down, falling down…
[−] SilverElfin 42d ago
Why is this company so desperate? Are they running out of cash?