81yo Dodgers fan can no longer get tickets because he doesn't have a smartphone (twitter.com)

by josephcsible 478 comments 367 points
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478 comments

[−] crazygringo 39d ago
From my quick research online, it seems they've gone digital-only for season tickets because they don't want people just reselling them to turn a profit. They want actual season-long fans, so now if you transfer too many games they can track it and ban you. This is essentially anti-scalping. There's a legit justification.

You can still buy paper tickets at the stadium for a single game. But not for season passes anymore.

Apparently they've been making exceptions for him in years past where he was able to pay hundreds of dollars to have them custom printed for him. And this year they've decided to no longer provide that exception.

Honestly, this doesn't seem unreasonable to me. At some point, you have to cut off previous technologies because virtually everyone's moved to something better. You also can't buy tickets any more by snail mail with an enclosed check.

If this guy has the money for a season pass (!) he has the money for a smartphone. It seems like he just likes the nostalgia of paper tickets. But that's not a reason to add a separate ticketing flow just for him any more, like they had been up till now.

https://www.aol.com/articles/81-old-lifelong-dodgers-fan-012...

https://www.reddit.com/r/Dodgers/comments/1s5fkni/la_dodgers...

[−] MandieD 39d ago
My 75-year-old, retired construction worker dad’s fingers are nearly useless on capacitive screens; half a century of handling cement apparently has that effect. His deep East Texas accent was still only semi comprehensible to Siri the last time I had him try with my phone.

He recently missed several notifications from his truck’s dealership that the part they ordered was in and ready for installation, because they sent text messages that he didn’t read, instead of ever calling and leaving a message when no one responded to the texts. I’m terrified that there’s going to be a doctor’s office sometime that does the same, with more serious consequences.

He’s fine flying as long as one of us can buy the ticket for him and he just needs his ID at the airport; I dread the day airlines start requiring their stupid apps.

[−] kleiba 39d ago
My wife and I had an appointment last week to apply for a line of credit. We talked it all through with the clerk and decided to go for it, so he started the whole process on his computer.

His jaw dropped half-way through when he asked for my wife's and my phone number, and I had to tell him that I don't own a smart phone.

Turns out you must have a smart phone because the system sends you some kind of code to verify your identity. Let that sink in: I am sitting in front of the clerk, but in order to identify me, he needs me to give him some phone number.

The only way we could finalize the application is by me asking my mother whether I could use her phone number briefly to get this over with. She forwared the code to my wife's phone. That worked in the end -- but so much for "identifying me".

[−] ggoo 39d ago
I wish people would stop posting twitter links, they're a coin toss if they're even viewable
[−] elevation 39d ago
We need to extend the ADA to protect people who are not technologically-abled.
[−] sdeframond 39d ago
My late mom couldn't receive the verification SMS from her bank. After investigation, it appeared it was actually an MMS that required a smartphone.

She could still go to her bank counter but service there degraded considerably for everyday things, and she was always told to do things online.

In the end the bank rep was kind enough to give her an old smartphone. But, for her, it sucked because it was much more complicated, had to be charged constantly and so on...

As a technologist, it is eye opening to do the tech support of loved ones...

[−] jedberg 39d ago
The Dodgers could have so easily turned this into a huge win. After 50 years they could have just awarded him a paper lifetime pass. Scan this and get in for any game! It would have been so easy.

Or if they really wanted him to go digital, just buy him a smart phone and install the app for him!

[−] bradley13 39d ago
Parking in my town can now only be paid via smartphone. Yes, almost everyone has one, but: there are still people who do not.
[−] afarah1 39d ago
In Brazil you already can't access some government services without a smartphone, such as paying for municipal parking in various cities. So if you own a car but not a smartphone, you get a fine. Sadly the least of the country's problems.
[−] queenkjuul 39d ago
People like to say "vote with your wallet, your privacy is your problem" with regard to smartphones, but like going to a baseball game has for a couple years now required you to have an Android or iOS device, same with many concerts and shows.

It's simply not reasonable to have to give up baseball and concerts to avoid your phone spying on you. And when accessing your bank or your local sports teams or your favorite band is tied up on your choice of phone, voting with your wallet becomes impossible -- I'm to give up patronizing my favorite artist because the venues use digital tickets? It obviously changes the balance of the equation such that nobody would ever choose their privacy over access to the world, and the vendors know this.

[−] recursive 39d ago
Can't read the twit because I don't have an account.