European civil servants are being forced off WhatsApp (politico.eu)

by aa_is_op 87 comments 126 points
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87 comments

[−] throwa356262 28d ago
Governments want to move away from “platforms over which we have no control,” says Dutch minister.

Sure, that is fair enough. But why is EU not setting up their own servers for whisper or activity pub or whatever OSS protocols and just make that their only official and approved communication channel?

[−] llacane 28d ago
Actually European Commission has been on its own Mastodon server for a couple years:

https://ec.social-network.europa.eu/public/local

[−] p4bl0 28d ago
They do, actually.

For example the French government has its own Matrix platform https://www.tchap.gouv.fr/ and its own Mastodon instance https://social.numerique.gouv.fr/.

[−] jandrewrogers 28d ago
The problem isn't setting up the servers, they already exist for the most part. It is getting anyone to use them.

I've seen this play out a few times in Europe. People are extremely resistant to giving up WhatsApp. These rules are so widely flouted that no one takes them seriously, including the people making the rules. It is a bit of theater, meanwhile everyone continues to use WhatsApp. There is no will to actually make this change.

If your boss keeps sending you messages over WhatsApp, why would you do any different?

[−] pesus 28d ago
Maybe I'm just too American to understand, but it still baffles me that WhatsApp is used for business purposes. It makes a lot more sense for regular personal messaging, but it seems incredibly unprofessional to me. I would think it bizarre and a bit invasive if my boss tried to text or iMessage me. Are they at least using different accounts for work messaging?

Not to mention the app itself was pretty mediocre last time I used it, but that's neither here nor there...

[−] sph 28d ago
You guys use iMessage and go all weird unless the bubble is blue, so I’m not sure why you can’t understand that other countries have their own cultural messaging practices.
[−] Spooky23 28d ago
Alot of people use iMessage or WhatsApp for out of band messaging.

The global usage is nuts. All of my Indian friends live on WhatsApp even if they are iPhone users. When I was in Portugal and Spain recently it’s literally the way businesses work.

Plus, you’re out of your mind for putting Teams on a personal device.

[−] gonzalohm 28d ago
It was kind of a cultural shock that people companies) in the US still leave messages on my voicemail. Last time I remember using the voicemail in the EU was like 2005 or around that time
[−] IG_Semmelweiss 28d ago
most of the world is using WA for biz. US is an outlier

Most biz dont have the kind of money to hand over to Goog workspace or M$. therefore, you get what its free, and thats WA biz

[−] Henchman21 27d ago
Isn't there a worry about the messages not being private and being read by Facebook? I have that same worry with Google and Apple both.
[−] ragall 28d ago
WhatsApp is a much nicer platform for business (and messaging in general), and the rest of the world would find the American idea of "professional" rather laughable.
[−] wolvoleo 28d ago
At my workplace we only use WhatsApp for personal comms. Like chatting about which restaurant we go for lunch, who's at the office tomorrow, when is everyone's birthday, what did we do this weekend, that kinda stuff.

For work related stuff we use teams and that it's kinda needed too because we can only link to internal resources there, like SharePoint.

[−] wink 28d ago
I mean at least you have teams as an alternative.

Where my wife works they simply have a WhatsApp group because there _is_ no messenger, and while they don't use it for work stuff, they couldn't even have anything but group emails for discussing lunch plans or reaching someone who is not present at the office without calling (and in the case of reaching someone, they don't have access to anything on personal devices and they 90% have no work phones).

[−] galbar 28d ago
It is my understanding that a lot of EU governments are setting up their own matrix servers.
[−] Arathorn 28d ago
This is true. We just published a map of it: https://element.io/en/matrix-in-europe
[−] xethos 28d ago
Clicking through and stumbling upon Croatia, which specifies only "Classified deployment", has left me absolutely cackeling. Seems hilarious that they're willing to say that they use it, but unwilling to state if it's for early testing, civilian-level beaurocracy, or Croatia's equivalent of specialized armed forces.

That they publicly use it at all is great though, as it likely helps shift the Overton window of what's normal, and what fits standard useage of Matrix-Synapse

[−] DarkUranium 28d ago
I hope they don't, considering Matrix's handling of security is on the level of a bumbling toddler.
[−] Arathorn 28d ago
If you're talking about https://matrix.org/blog/2026/02/analysis-of-reported-issues-..., I'm not entirely sure that characterisation is accurate :)
[−] Arathorn 28d ago
It's more that they haven't gone public with it yet, and it's not for us to out them :)
[−] wolvoleo 28d ago
Question, with so many major orgs using it, are there no plans for manual status? The one thing I miss vis-a-vis teams is the ability to manually set myself away, appear offline, busy etc.

Matrix shows me as active (green dot) when I have the client open but there's no way to override that. At least none that I found. I'm a bit surprised all these big governmental clients didn't ask for such a feature :)

[−] Arathorn 28d ago
There's a big gap between lots of orgs using it, and lots of orgs paying for development of it. That said, BWI in Germany is currently funding custom status so it should be coming soon :)
[−] wolvoleo 27d ago
Ohh nice to hear it's coming.

But sorry that they are not contributing. That's pretty bad tbh.

[−] p2detar 28d ago
I'd really want to see more examples of https://social.bund.de

This is the Mastodon server of the German Federal Commissioner for Data Protection and Freedom of Information (BfDI). Embrace decentralization.

[−] p4bl0 28d ago
Here is one of the French government: https://social.numerique.gouv.fr/
[−] lbreakjai 28d ago
Aren't they about to handle DigiD to the U.S? You know, the tool we use for absolutely any sort of identification when interacting with the government?
[−] esbranson 28d ago
The fact that many replies mention Matrix and the Politico article does not is hilarious. Why even bother with major news orgs anymore?
[−] polski-g 28d ago
They're setting up matrix servers. Nato uses matrix.

Too bad the UX is dogshit and the end users lose their keys every 90 days. Even though they're explicitly warned, loudly and clearly, to not lose the keys.

Matrix software stack isn't idiot proof; Signal is.

[−] wolvoleo 28d ago
The key is only necessary as a backup these days. You can share the key from one client to another which works well. As long as the user has a laptop and phone it should be ok unless they lose both.

But yeah it would be nice if the key could be escrowed somewhere for big organisations.

[−] dotcoma 28d ago
It’s just common sense.
[−] iririririr 28d ago
You'd think right? But most of south american and southeast asia political scandals were cause by political figures using whatsapp and messages "leaking" thanks to a "hacker".
[−] illiac786 27d ago
Meaning, we can expect this not to actually happen any time soon.
[−] Yaa101 28d ago
I understand the move but I also see bears on the road. When the politicians control their communication apps then it is sooner or later also very convenient for politicians to ask the operators to disappear conversations that shouldn't have taken place or conversations that somehow are political liabilities.
[−] hackerbeat 28d ago
Good. The US is gone.
[−] marssaxman 28d ago
Digital sovereignty would always have been a good idea, regardless of the present insanity.
[−] hulitu 28d ago
Who, do you think, controls the OS ?
[−] TacticalCoder 28d ago

> Good. The US is gone.

Yeah. But then the EU lost the plot a very long time ago. There is one EU company in the 50 of the world by companies market cap. One. Just freaking one. It's ASML.

From 2008 to today, in USD and inflation adjusted, the eurozone saw no growth. While both the US and China skyrocketed.

There's been this little thing lately that kinda took off: it's called AI. Where's the EU? How much of a leader was the EU in this AI revolution?

Explain how the EU is not long gone?

The EU is not even sinking at this point: it sank years ago. And it's busy making sure it's turning into the third-world.

I'm in the EU and honestly it's more than frightening.

[−] yabutlivnWoods 28d ago
This is all empty political rhetoric.

Billions of people exist in the EU. In real terms it has not gone anywhere.

Obsession with preserving political dogma, rhetorical forms, atheist appearing syntax and semantics (language that does invoke specific concepts of theology); political and economic abstraction that do not represent reality is not much different from religion.

By your measure every nation effectively died out centuries ago as some originating principles died with their originators of those principles. Yet here we are still discussing France and Russia and the US as real things. They only ever existed as ethno objects to begin with; things that only exist if we talk about them as existing.

So what if some rhetorical specifics that used to define the economic and political foundations of the EU mutate. That's immutable reality for you. It's bound to happen due to generational churn.

People who live there can still use the term EU to define whatever political structure and economic model they land on next.

[−] jltsiren 28d ago
Economic growth has been slow in the EU, but it's mostly a demographic issue. There are too many retirees, too few children, and the size of the workforce is stagnant.

Measuring economic growth in someone else's currency can be misleading. By the same metric you used, Eurozone economy grew by ~100% between 2002 and 2008.

[−] posperson 28d ago
Economically the EU might not keep pace, but the built infrastructure to live an enjoyable life is there.

I certainly had a delightful time visiting the winter markets across Europe, and it seemed like there were a fair number of people living well.

While the Eurozone might not be a great place to start a new business it is still a going concern, enough that those top 50 companies all have a European presence.

[−] tremon 28d ago
What's frightening to me is that even in the EU people seem to think that unchecked consolidation of services is a good thing. I don't think it is a good thing at all that there exist companies with a budget larger than an average country.
[−] integralid 26d ago

>There is one EU company in the 50 of the world by companies market cap. One. Just freaking one.

And this is a good thing. All 50 of them should be broken up anyway.

>I'm in the EU and honestly it's more than frightening

I'm in the EU and I love it. It's not perfect, but I wouldn't want to live in any other place. And in the coming fight for digital freedom EU is almost always on the right side.

[−] spwa4 28d ago
The problem with these efforts is always the same: organizations make their own messenger, and the fact that these organizations then have control over their own messenger ... means their employees won't use it. And that's ignoring that you can bet your firstborn they cut corners developing these messengers, so they're not pleasant to use to boot. In 2026 you still hear complaints of government employees that they only have 200 mb of mailbox space ... sigh

People "don't trust" in the very abstract sense, Mark Zuckerberg. But in a very real sense they don't trust their manager at all, and they know their own manager can see their messages on the "sovereign" messenger. Zuckerberg wants to sell them stuff they don't want on occasion. Their manager ... well they're cheating their manager.

Oh and it doesn't even buy extra security: the platform owners can spy directly through hardware backdoors, they can "update" any app on the phone, and they have the root keys to the secure element, and so it isn't secure to them. And if you look under the covers ... the backend is on AWS? No? Must be on Azure then.

So annoying lots of people, reducing functionality, for no actual security.

Sure sounds like EU governments are behind this ...

[−] themafia 28d ago

> “Everyone in Europe is getting more and more awake on sovereignty ... For us it’s data sovereignty.”

If Julian Assange wasn't the wakeup call necessary to put this into action then I don't think the whims of a few government ministers amount to a hill of beans.

Good luck.

[−] jccx70 28d ago
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[−] dr_dshiv 28d ago
European civil servants are also usually banned from using AI — perhaps with the exception of Microsoft copilot. They live in a bubble where they just don’t know. This goes for most academics as well.
[−] casey2 28d ago
Europe has been irrelevant since 2008. Basically 0 growth and pensions larger than paychecks. Even if young Europeans had the skills or the desire, which they don't, they wouldn't have the capital.

The US is preparing to siphon most of the EUs wealth with this AI bubble. This title is just one in a long line of smoke and mirrors meant to distract Europeans from the fact that trillions are being spent to build datacenters in the US.