Claude.ai down (status.claude.com)

by rob 126 comments 134 points
Read article View on HN

126 comments

[−] mbgerring 32d ago
I wonder how long it will take the software industry to re-learn the 2010s lesson, that basing your entire business on (and in this case, firing half of your employees and replacing them with) another company’s API is a bad business decision
[−] binyu 32d ago
Frontier models being in the hands of a handful companies does not help either. Let's hope that the open weight movement changes that soon.
[−] ru552 32d ago
Gemma 4 has made a lot of progress in this area. The model is phenomenal. It's size is workable. This is the worst it will ever be.
[−] nextaccountic 32d ago
Now we just need the RAM market to get back to normal. Or at least fine OpenAI for speculating on raw wafers. There's an article on the front page [0] with this passage that gives me hope that consumer access to VRAM may improve

> On the infrastructure side: OpenAI signed non-binding letters of intent with Samsung and SK Hynix for up to 900,000 DRAM wafers per month, roughly 40% of global output. These were of course non-binding. Micron, reading the demand signal, shut down its 29-year-old Crucial consumer memory brand to redirect all capacity toward AI customers. Then Stargate Texas was cancelled, OpenAI and Oracle couldn’t agree terms, and the demand that had justified Micron’s entire strategic pivot simply vanished. Micron’s stock crashed.

[0] https://adlrocha.substack.com/p/adlrocha-how-the-ai-loser-ma...

[−] Lutzb 32d ago
Microns stock is still up 470% yoy
[−] serf 32d ago
realistically any 'huge' frontier model that takes a rack of H100s to infer against is probably going to have downtime no matter who runs it.

downtime is always going to 'scale' poorly against loads that require a lot of hardware thrown at them, even with lots of good fail-over -- probably worse for the small vendors because they don't have the contracts supplying them with hardware first so availability is already at a premium for them.

so, I guess i'm saying yeah I hope frontier-level-models get out soon in the open arenas, but I suspect the same or similar level of exclusivity will exist as long as they take that much compute to operate.

[−] kristianc 32d ago
If it goes as well as the 'open' / federated social network alternatives of the 2010s, I wouldn't count on it.
[−] amarant 32d ago
Social networks are 100% network effect. AI models are not really effected by that at all.

Which doesn't mean the open models will definitely succeed, it just means they have more of a shot than the open social networks ever did

[−] kristianc 32d ago

>AI models are not really effected by that at all.

I don't know about that. More usage means more support, which means more docs and open source projects, wrappers, harnesses built around them etc.

Way less demand to build tooling around open weight models if they remain hobbyist.

[−] andoando 32d ago
The big thing is here is more training and that comes in two flavors:

1. Using AI helps as part of the training process.

2. All the prompts going to openai/claude is a gold mine.

[−] cortesoft 32d ago
What makes you say it is a bad business decision? It seems to be a fine decision to make for things like AWS, since when it goes down, a ton of websites go down and no one blames the site.

There is no way to know whether it is a good or bad business decision just because they can go down when a third party goes down. For example, if you save $50 million a year by firing half your employees and replacing them with AI, but you lose $10 million a year because your site goes down when Claude goes down, then you made a great business decision.

[−] iugtmkbdfil834 32d ago
Oddly, I do not think you are wrong. In a pure money calculus exercise, this seems like a no brainer. Naturally, the math gets iffy the moment we are trying to capture something less tangible like 'customer may get sufficiently annoyed to drop us altogether' or 'we are no longer a respected company' or what MBAs would call 'unexpected goodwill extraction'.

I honestly don't care nearly as much as I used to, because I used to be more upset over this. Now, I simply wait to see how much is enough to rile up average Joe and Jenna.

[−] graemep 32d ago
On the other hand a competitor site that is up (or bricks and mortar competitors) might get a lot of business when AWS goes down. If you depend on AWS for operations it might be a lot more expensive than that.

Mostly I think its that management does not blame the person who picks AWS. Its another iteration of "no one got fired for buying IBM/Microsoft".

It is also an issue at other levels: if all a county's businesses rely on AWS (let alone its government) then that gives the US huge leverage over you (sanctions would shut down your economy).

[−] ravenstine 32d ago
Corporate leaders don't learn lessons. They follow trends, chase growth, reduce the perception of risk, diffuse blame, get their business acquired, and exit with money bags in both hands. No learning from experience necessary.
[−] santoshalper 32d ago
I am not sure how many people learned it the first time. To be fair, it's really hard to build a business without major dependencies. The key is to assume they will fail and have alternatives available.
[−] dilyevsky 32d ago
Lots of companies did that moving to cloud in 10s and it was generally a positive
[−] nunodonato 32d ago
we have a big dependency on AI, both for developers (can survive without it, mostly habits) and internal workflows (very hard to go without it). So we decided to unplug from cloud AI, rent our own GPU and use an open model for both scenarios. We have been very happy with it so far, 60% cheaper and around 50% faster
[−] AlfredBarnes 32d ago
Is it important to be that self reliant? I wasn't in the workforce then, so I assume if you have an outsourced system with 99% reliability it would be an acceptable risk. Not sure if any AI system will reach that level, but for potential gains it could be worth it.
[−] altern8 32d ago
Sorry, but what happened in 2010..?
[−] strongpigeon 32d ago
I have to say, I do respect Anthropic's honesty for their status page. Most service provider seem allergic to declaring an outage...

It is a weird thing to respect come to think of it... Having an accurate status page should be the baseline, but that's the world we live in.

[−] ai4mathlogicrsn 32d ago
Claude.ai is down… Powered by Atlassian StatusPage. SaaS is dead, but even Anthropic needs SaaS!
[−] walthamstow 32d ago
There's a decent chance on any given weekday that Claude will go down when US Pacific comes online while London is still working. It happens all the time. Kind of embarassing for a $300bn company.
[−] schmookeeg 32d ago
I got 2 500s and quickly popped over to codex since I was just doing documentation and planning work and didn't neeeeeeed claude. He's already back for me. :)

To another's point, yeah, it's sad that Claude taking a brief hiatus just halts workflow. I imagine my whole team just started packing for a beach trip. Then again, I suppose if the CPA office computers go down, everyone doesn't dust off giant ledgers and quill pens and start working manually.

[−] Rohunyyy 32d ago
Mythos couldn't fix this vulnerability
[−] dgrin91 32d ago
Getting only one 9 on a major tech provider that is suppose to be one of the flagship AI companies. That paints a picture hard to ignore.
[−] rvz 32d ago
Don't worry this is not an outage. Claude is on another lunch break and just like last week [0] after taking a day off on Monday, forgot to tell the whole world first.

He just needs to finish his lunch in 30 mins before going back to work.

[0] https://news.ycombinator.com/item?id=47662680

[−] brenoRibeiro706 32d ago
It's strange to think how dependent people have become on these tools to the point where they can't function until they're back to normal.
[−] wg0 32d ago
If someone's limit is remaining and they can't use it due to outages, shouldn't they be compensated for that?
[−] Ancalagon 32d ago
They really gotta get this Mythos guy to work on their reliability. I heard he was a Genius.
[−] Weetile 32d ago
Working for me, I can chat to Claude fine.
[−] faangguyindia 32d ago
funny, where i work we call the clients when we are down using a rig with 100s of mobile modems.
[−] greenavocado 32d ago
"aLl sYsTeMs oPeRaTiOnAl".... my brother in christ, the newest color bar for "claude.ai" on https://status.claude.com/ is red and every color bar is a mosaic, yet this is somehow considered "operational"
[−] JohnMakin 32d ago
This is becoming a Monday morning ritual.
[−] exfalso 32d ago
Getting consistent 500s for any api call
[−] consumer451 32d ago
Opus 4.6 1M was giving me 500s for around five minutes.

I took the time to stand up and do some stretching. Good use of time.

[−] saltyoldman 32d ago
I've been actively using through all 55 minutes this thread has existed (and an hour before).
[−] petercooper 32d ago
Went down for about 10 minutes for me, but back now. Though it did force me to login again.
[−] causal 32d ago
World: What's your uptime?

Anthropic: 9.

World: 9 nines? That's awesome!

Anthropic: No, a singular 9. 90-something percent uptime.

[−] earino 32d ago
Claude going down is how I know I can start messaging with my west coast friends.
[−] borplk 32d ago
Claude is SOOO powerful and dangerous they just had to shut it down guys :))
[−] OsrsNeedsf2P 32d ago
This is what PMF looks like. When people love and pay, despite issues.
[−] skywhopper 32d ago
It’s fine. I used up my weekly quota four days ago anyway.
[−] airstrike 32d ago
Hopefully it's a buff not a nerf this time
[−] ikbear 32d ago
It's a good time to take a break.
[−] akudamono 32d ago
LLM API still works for sonnet 4.5
[−] maplethorpe 32d ago
By now they would have done a sweep with Mythos to remove any existing bugs and protect it from any cybersecurity attacks. So what could realistically bring it down at this point? Internal espionage?
[−] encom 32d ago
HN is about to go down soon then, because a horde of "developers" are taking a collective time out from vibe coding AI slop to catch up on AI news.